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Application Systems Analyst in Brentwood, TN at Compassus

Date Posted: 5/18/2019

Job Snapshot

Job Description



Current Compassus Colleagues: Please apply via Workday.

PRINCIPAL ACCOUNTABILITIES

Regulatory Compliance Pillar of Success

  • Complies with all federal, state, and local laws, rules, and regulations to which the Company is subject.
  • Understands and adheres to all Company policies and procedures.
  • Protects the confidentiality of all patient, Colleague, and Company information.   
  • Cooperates with internal and external surveys, audits and investigations, providing truthful and accurate information

Colleagues and Culture Pillar of Success

  • Contributes to a positive and professional work environment through personal choice of actions, according to the Hospice Compassus Code of Ethical Conduct.
  • Participates in regular, direct, and effective communications with Colleagues and Leaders, promoting team building, problem solving, and peer support.

Quality Pillar of Success

  • Exhibits compassion, dignity, and respect to our patients and families in all circumstances.
  • Works consistently to do things right the first time, in accordance with our core value of Excellence.
  • Makes efficient and effective use of resources to complete assignments.
  • Demonstrates personal responsibility for professional development and training

Service Pillar of Success

  • Exemplifies the Hospice Compassus Service Commitment in all actions.
  • Demonstrates willingness and ability to adjust to change rapidly and is flexible in a variety of situations.
  • Is open, receptive, approachable, and quick to respond to direction and assignments.

Growth Pillar of Success

  • Demonstrates initiative and a “Level 5” Commitment to achieving Company growth and results to ensure long-term viability.
  • Represents the Company positively and professionally within the community.

Financial Responsibility Pillar of Success

  • Conducts business effectively and in a fiscally responsible manner.
  • Applies the most cost-effective approach to every situation.
  • Practices good stewardship with regard to Company time, money, and physical resources.

Position-specific Responsibilities

  • Provides escalation support to members of IT team for application system and business process support.
  • Meets with Systems Manager and/or functional leaders across the organization to understand upcoming objectives and determines best system processes, system integrations, or custom enhancement needs, accordingly.
  • Under direction of Systems Manager configures systems to meet business and system requirements defined by organization.
  • Participates in the following aspects of the application lifecycle: design, configuration, testing, go-live, and support.
  • Oversees small, and intermediate projects.  Works under timelines and communicates project status to Systems Manager
  • Guides end users through troubleshooting procedures; develops troubleshooting scripts and solution documents for the help desk.
  • Researches complex system issues and coordinates with Systems Manager, functional leaders, and/or vendors to identify and resolve issues or create acceptable interim state workflows until a resolution is in place.
  • Assists in configuration and implementation of system and business process changes.
  • Documents system workflows and processes
  • Assists in creation and maintenance of training materials.
  • Assists with conducting user training of application systems.
  • Assists with upgrade installation and testing including working with users for user acceptance testing.
  • Assists in communication with end users specific to new functionality, upgrades, and systems issues.
  • Monitors and reports system performance or issues to Systems Manager.
  • Adheres to and promotes IT policies and procedures.
  • Performs other duties as assigned.

POSITION REQUIREMENTS

  • EDUCATION and/or EXPERIENCE
  • Bachelor’s Degree
  • 3 to 5 year’s related experience
  • Healthcare Experience preferred
  • Homecare Homebase (HCHB) experience preferred.

CERTIFICATIONS, LICENSES AND REGISTRATIONS

  • Must have a valid driver’s license and auto liability insurance.

KNOWLEDGE, SKILLS, and ABILITIES 

To perform this job successfully, an individual must be able to perform each essential duty to a high level of achievement. The requirements listed below are representative of the knowledge, skills, and abilities required.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.
  • Ability to read, write, and speak English fluently. Strong written and verbal communications. 
  • Ability to document as required by regulations. 
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to successfully write reports and business correspondence. 
  • Ability to effectively present information and respond to questions from Colleagues. 
  • Ability to define problems, understand and collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in a variety of forms and deal with several abstract and concrete variables.
  • Proficiency in Microsoft Office Suite particularly Excel.
  • Strong organizational and interpersonal skills.
  • Ability to work a flexible schedule including on-call and some nights and weekends
  • Must be able to travel.
  • Ability to maintain confidentiality of information, such as patient and Company files.

PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by a Colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Colleague is regularly required to sit, talk, and hear. The Colleague is frequently required to walk and use hands to finger, handle, or feel. The Colleague is occasionally required to stand and reach with hands and arms. The Colleague must regularly lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision. 

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