Social Worker/Bereavement Coordinator in Fort Wayne, IN at Compassus

Date Posted: 8/12/2019

Job Snapshot

Job Description



Current Compassus Colleagues: Please apply via Workday.

Position Summary

As a Social Worker, you will provide preventive, educational, and evaluative and treatment services to meet the psychosocial needs of patients and their families, to help them improve, restore, and maintain their maximum level of coping.  The Social Worker utilizes community resources and the interdisciplinary team to aid in this process. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.

As a Bereavement Coordinator hospice-trained interdisciplinary team member, you will oversee an organized program to ensure grief counseling for the bereaved. S/he is responsible to develop and deliver a program of bereavement support and counseling that is available to patients during their hospice care and to the bereaved family members of patients for at least 1 year after the death of the patient.  S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.

Principal Accountabilities - Social Worker

  • Explains hospice services and Medicare benefits to patients and families; obtains Informed Consent and Election of Benefits documents as requested.
  • Submits appropriate documentation and paperwork to facilities at the completion of patient visits; documentation is completed and submitted timely according to company policy.
  • Articulates the regulatory framework governing the role of the Social Worker (federal and state, if applicable).
  • Reads and incorporates into practice the policies and procedures for Compassus in the provision of care and services to hospice patients.
  • Participates as a member of the IDT, including development and implementation of the plan of care.
  • Provides psycho-social support and counseling services to the patient and family; supports the involvement of external counseling resources commensurate with patient/family needs and scope of practice.
  • Assists in identifying the need for intervention of other IDT members.
  • Effectively communicates patient and family needs to IDT.
  • Works collaboratively in a team environment to promote the values of hospice and of Compassus.
  • Collaborates with IDT to coordinate psycho-social care and support for the patient and family to ensure appropriateness, continuity, and quality of care.
  • Maintains updated, comprehensive care plans which reflect current problems, goals and interventions for patients.
  • Maintains respect for the family's environment and belief systems, and remains. nondiscriminatory regarding age, race, religion, sex, sexual orientation, national origin, physical or mental disability, and other personal matters.
  • Completes initial and ongoing psycho-social assessments for patients; identifies and addresses concerns/ issues related to:
  • Financial means
  • Insurance
  • Living arrangements/ placement for long-term care
  • Caregiver stressors
  • Pre-bereavement and anticipatory grief
  • Community resource needs:
  • Facilitates placement in long-term care as warranted and monitors adjustment.
  • Participates in care planning meetings at long-term care facilities.
  • Supports and facilitates advance planning including:
  • Living will/ POA documents
  • Funeral arrangements
  • Memorial services
  • Body/ organ donation
  • Supervises social work practicum student.
  • Promotes hospice philosophy.
  • Represents Compassus with professionalism, integrity and competence.

Principal Accountabilities - Bereavement Coordinator

  • Reads and incorporates into practice the policies and procedures for Compassus in the provision of care and services to hospice patients.
  • Participates as a member of the IDT, including development and implementation of the plan of care.
  • Works with the hospice Social Worker in the completion and analysis of the pre-bereavement risk assessment and care plan development for the patient and the family.
  • Promotes and supports assessment of bereavement risk factors at admission and throughout the hospice patient’s care.
  • Develops and implements the bereavement plan of care after the death of the patient.
  • Identifies the needs of non-family caregivers, including staff and residents at nursing facilities where the patient may have resided, and ensures bereavement support for them.
  • Assists in identifying the need for intervention of other IDT members.
  • Effectively communicates patient and family needs to IDT.
  • Provides education about bereavement services to members of the IDT.
  • Recognizes issues or concerns and escalates appropriately.
  • Prepares reports, in-services, and other documents to demonstrate the value and effectiveness of the bereavement program as requested.
  • Delivers high quality bereavement support, either with internal resources or through outreach to community resources when needed.
  • Develops, organizes and delivers grief support groups either independently or in association with other grief support resources in the community.
  • Maintains a resource library of materials appropriate to various bereaved individuals, including those with high-risk or disenfranchised grief – provides materials as part of routine bereavement contacts and upon request.
  • Documents care and services provided according to state and/or federal requirements.
  • Works with Volunteer Coordinator to identify opportunities for volunteers to participate in bereavement support activities.
  • Attends and participates in community events, promoting Compassus and the universal need for grief and bereavement support.
  • Develops and performs public service announcements regarding grief and bereavement.
  • Promotes hospice philosophy.
  • Provides bereavement counseling and support, based on personal qualifications, when needed.
  • Develops and delivers memorial services for program patients.
  • Develops and supports delivery of memorial services for patients of nursing facilities served by the program.
  • Participates in funeral or other memorial services if requested by family.
  • Works with all members of the hospice team to promote Compassus in the community.
  • Leverages community events, professional contacts and volunteer network to promote Compassus and hospice.
  • Operates within established budgetary guidelines.
  • Manages expenses of bereavement program.

Knowledge and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

As Social Worker;

(A) Has a Master of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education (preferred); or

(B) Has a baccalaureate degree in social work from an institution accredited by the Council on Social Work Education; or a baccalaureate degree in psychology, sociology, or other field related to social work; and has 1 year of social work experience in a healthcare setting and is supervised by an MSW; or

(C) Has a baccalaureate degree from a school of social work accredited by the Council on Social Work Education, is employed by the Hospice Compassus before December 2, 2008, and is not required to be supervised by an MSW..

State specific requirements:

  • Alabama – Minimum requirement of BSW and licensure in the state of Alabama
  • California – Minimum requirement of MSW and clinical experience relevant to the psychosocial needs of patients and families; an individual with a BSW is not qualified as a social worker in California
  • Colorado – Minimum requirement of BSW from a school accredited by the Council on Social Work Education, Master’s degree preferred (MSW)
  • Connecticut -  Minimum requirement of MSW from a school accredited by the Council on Social Work Education; an individual with a BSW is not qualified as a social worker in Connecticut
  • Louisiana – MSW from an accredited school of social work AND current, valid licensure as a SW in the state (LMSW), AND has 1 year of experience in health care with documented clinical experience appropriate to the counseling and casework needs of the terminally ill
  • Massachusetts - Social Worker means an individual who is currently licensed to practice social work under the licensure categories of Licensed Independent Practitioner of Clinical Social Work, or Licensed Certified Social Worker or Licensed Social Worker.
  • Mississippi - Bachelor Degree from a school of social work accredited by the Council on Social Work Education and at least one year of documented clinical experience appropriate to the counseling and casework needs of the terminally ill
  • New Hampshire – Masters’ degree from a graduate school of social work OR a bachelor’s degree in a related health or human services field, with at least 2 years’ experience as a social worker and the individual has established a consultative relationship with a masters’ prepared social worker
  • New Jersey - NJ defines social work practice in 2 ways – as clinical and non-clinical. 
    • Clinical social work includes:
      • Clinical assessment, clinical case work, psychotherapeutic counseling, individual advocacy, supervision of others in clinical/ non-clinical practice
      • Requires a Masters’ Degree in Social Work and Licensure in the state of New Jersey (LCSW or LSW)
    • Non-clinical social work includes:
      • Social work assessment, social work counseling, social work consultation and social work planning
      • Requires a bachelor’s degree in social work and Certification in the state of New Jersey (CSW)
  • New Mexico – Licensure is required, BSW is minimum education required but must be supervised by MSW, MSW is preferred education for hospice social worker
  • Ohio – Licensure required
  • Oklahoma – Licensure required
  • South Carolina – Licensure required
  • Texas - active licensure in the state of Texas as a master social worker (MSW) and one year of social work experience in a health care setting; or active licensure in the state of Texas as a baccalaureate social worker, one year of social work experience in a health care setting, and if employed by Compassus after December 2, 2008, must be supervised by a qualified MSW.
  • Wisconsin – minimum of BSW from a school accredited by the Council on Social Work Education and certification by the state of Wisconsin
  • West Virginia – minimum of BSW and licensure according to education level (LSW = BSW + license, LMSW = MSW + license, LCSW = MSW + practice hours + license)

As Bereavement Coordinator,

Minimum high school diploma required. Bachelors’ or higher degree in counseling, social work, psychology, theology, divinity, or equivalent field strongly preferred. Minimum of 2 years of experience in the provision of grief, loss and/or bereavement support for individuals and families required.  Equivalent combination of specialized training, education and experience will be considered.

State Specific Requirements:

  • California: Evidence of experience and/or education in dealing with issues of grief and loss
  • Connecticut: Evidence of experience or education in counseling individuals dealing with issues of grief and loss
  • Georgia: Licensed professional counselor (LPC) or Licensed social worker (LMSW, LCSW), or education/ experience specific to the counseling of individuals dealing with grief and loss
  • Mississippi: Minimum requirements:
    • Bachelor’s degree in psychology, or
    • Bachelor’s degree from a school of social work accredited by the Council on Social Work Education, or
    • Bachelor’s degree in counseling; or
    • Evidence of equivalent of any of the above in education, plus training in the spiritual care of the dying and end of life issues
  • New Hampshire: Minimum requirements:
  • Bachelor’s degree in an applicable field such as theology of education, psychology, or counseling, AND
  • Completed 8 additional hours in death, dying, grief, or bereavement.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percentage.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Computer Skills

To perform this job successfully, an individual should be proficient in Microsoft Office Suite software.  Previous experience in use of an electronic medical record is helpful.

Other Qualifications

Strong leadership, organizational, interpersonal, communication and teaching skills with presentation experience. Creativity in preparing and making presentations. Must be of high integrity including maintenance of confidential information including all personnel and patient records. Ability to work a flexible schedule, to include some evenings and weekends. Must be able to travel frequently.

Certifications, Licenses and Registrations

Certified Social Worker in the state of employment. Must have a valid driver’s license and auto liability insurance.

Other Skills and Abilities

Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Must be able to tend the geriatric and the terminally ill. Ability to communicate with the families of patients.

Physical Demands

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

There will be possible exposure to infectious diseases through working with clinical caregivers.  The noise level in the work environment is usually quiet. Frequent travel is required.

Compassus, including all Compassus affiliates, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Compassus, including all Compassus affiliates, does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

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